Amid intensified immigration raids since Donald Trump’s return to the presidency in 2025, human rights organizations have recorded a disturbing increase in abuses by ICE (Immigration and Customs Enforcement) agents.
To address this situation, there is an official body where immigrants-documented or not-can report irregularities and abuses committed by federal agents: the Office of Inspector General (OIG), attached to the Department of Homeland Security(DHS). This agency is responsible for investigating complaints against federal agents, including ICE agents, for violations of laws, misuse of authority, corruption, retaliation or excessive use of force.
ICE abuses you can report
The OIG is empowered to investigate the following cases:
Excessive use of force during detentions or raids
Violations of immigrants’ civil rights
Threats to public health inside detention centers
Acts of corruption, retaliation or conflict of interest by officials
Complaints may be filed by victims or witnesses, anonymously and without fear of retaliation.
How can you report ICE abuses?
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There are three main ways to file a complaint with the OIG:
1. Telephone call (confidential):
1-888-351-4024 – ICE Enforcement Reporting and Referral (ICE ERO) hotline.
2. Online form: Available on the official DHS website:
https://www.oig.dhs.gov/hotline
3. Mail:
Office of Inspector General
245 Murray Lane SW
Washington, D.C. 20528-0305
Important: The OIG does not attend to emergencies or immigration procedures. For those cases you should contact directly to:
ICE: if a family member is detained or for visitation issues.
USCIS: citizenship, green card or visa inquiries.
CBP: if the complaint occurs at a border point or port of entry.
Who is ICE deporting in 2025?
As of January 2025, ICE has changed its approach.
While they previously prioritized the detention of immigrants with serious criminal records, a recent report by The Washington Post reveals that more than 60% of those deported this year have no criminal history.
La OIG does not handle emergencies or immigration procedures
This policy has generated alarm among activists and Latino communities.
They report increased fear, harassment and disproportionate use of force in areas with a high migrant presence, such as California, Texas, Arizona and Florida.
For more information, visit QuéOnnda.com.
